RE: DataComm/central wiring panel
Technician: Gene
"Thank you to all for your prompt response. Gene, the electrician, exemplifies customer service. He was prompt, courteous and friendly and completed the work in a very timely manner. Kudos!"
- Gabe
Charleston SC, Residential Home
Service Call
"We wanted to let you know how
much we appreciate your recent work
installing a new Generac whole-house
generator at our home. You are
extremely knowledgeable regarding
the Generac product line, and came
up with a creative and
cost-effective solution to the
unusual wiring of our home (with two
large breaker panels). You were the
only one out of many electrical
"experts" in the Charleston area to
recommend the use of the Generac
"Nexus smart-switch" load-shedding
technology.
Every one of the PowerPlus Systems
employees was also very
knowledgeable, on time, and
professional.
Our project ended up being done
under budget and on time. We cannot
say enough good things about both
yourself and PowerPlus. You and your
company exude knowledge, competence,
and professionalism from the first
meeting to project completion. We
wish more home construction
companies treated their customers as
well as you have treated us. We
highly recommend you and your
company and we will not hesitate to
call you again should the need
arise."
- Terry & Judy Fox
"In a world that, at times, seems
indifferent and unresponsive to
customer service requests, it is
uplifting to have an experience with
a company like Power Plus Systems.
You were attentive and efficient in
scheduling our immediate need for a
complete home surge protection
capability, and the follow-up
electronic invoicing for services is
a standard that differentiates your
firm from competitors. Gene, as the
technician, demonstrated proficiency
in installing the system and
courtesy in explaining its
operation. His patience and good
humor in responding to my battery of
questions is commendable. His
ability to describe surge protection
functionality at both the system and
point-of-use levels induced my wife,
Janice, and I to purchase the
additional (2) Eaton surge trap
devices. With regard to the
outlet/point-of-use devices, I
hasten to note that his
straightforward explanation was not
sales oriented but simply
informative. His demeanor offered a
logical and timely opportunity to
purchase the devices, regardless of
my awareness that the models could
be acquired less expensively
on-line. Thank you for your
superlative service, and please know
that Power Plus Systems will be our
first avenue for future home power
needs."
- Dan W. Mabey
- Jaime D. Waite, Process Improvement Manager : Coastal Carolinas
- Lisa Stewart
- Tracey Majesky, Field Manager: Pulte Group
- Patrick Witzigman, Field Manager : Pulte Group
- Thank You From Dell Webb
- Andrew Osborne